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R720: LCD frozen

February 4, 2017, 5:10 am
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Hi to all

I have an r720 with lcd stuck showing the user defined string

I'm unable to use the arrow buttons and even from the idrac im unable to set something else

Only the ID led is working

Additionally, i think that im also unable to fetch power usage properly, its stuck on 182W with no changes from yesterday and the second PSU (powered up) is rated at 0 amperes

The idrac is working properly, i was able to set an ip and access the web interface

Should i check something? Is this critical or can i live with this ?

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Regarding about PowerEdge T110

February 5, 2017, 11:23 pm
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Hi,

My PowerEdge T110 gets the following errors as shown in figure below:

Any idea on what had happened to the system?

I had try to remove RAM modules and DVD ROM. Same results as well.

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Dell PE 1950 II - Swap motherboard for something else?

February 6, 2017, 1:46 am
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Hello,

I have a Dell PE 1950 II and i've upgraded it as much as I can.  But I have some DDR3 ram and two Intel Xeon E5 2650's that I would like to use in my dell.

My Question is, would another Dell motherboard, say R620 or R720 motherboard fit into the chassis of my 1u 1950?

Most parts look the same, but i'm not sure if anyone has done such a mod, or if its even possible. 

Thanks for your time.

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This Week's 5-Star Enterprise Support Articles

February 6, 2017, 10:58 am
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Dell PowerEdge 2950 Max SATA Storage Configuration Confirm?

February 6, 2017, 2:44 pm
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I have recently brought a Dell 2950 and it has the Dell PERC 5 RAID controller.

I just want to someone to confirm if I can put 6 x 2TB SATA HDDs in my server? When using Linux as the OS.

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New Purchase- Dell Poweredge CS24-NV7 Raid Help

February 7, 2017, 4:22 am
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Hi,

I am completely new to playing with servers and just seeking a bit of advice. I have just received my Dell CS24-NV7 server and are struggling to enter the RAID setup page. After googling people have said to press CTRL+R but when i do this nothing happens and there is no mention of this on the BIOS boot screen. Can anyone assisst please? Many thanks

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HWC2003 BP1 Signal cabel or interconnect failure.

February 7, 2017, 11:30 am
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Hi,

I got this error message on PowerEdge R620: 

"HWC2003 Storage BP1 Signal cable or interconnect failure. Check connection. "

I checked the user manual and found something like "J_BP_SIG1 Backplane signal connector 1". Is this the part with connection problem?

And what is the functionality of this BP1 Signal cable? Any problem if I left this error message unsolved for weeks?

Regards, 
charleshu

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Bios upgrade causing lag

February 7, 2017, 12:27 pm
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My old motherboard on my poweredge T610 had a bad memory channel so I replaced it. This new board needed some updates so after I installed Version 6.4.0 of the Bios, the Operating system is experiencing lag every few seconds.

Does anyone have any suggestions or is there a way of reverting back to the original version of the Bios? I think it may have been version 1.28 or something.

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R910 quad CPU 8x memory riser - memory population/layout

February 8, 2017, 5:08 am
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Hi everyone

We have a Dell R910 with 4 CPUs and 8x memory riser cards.

At the moment the server has 256GB memory, 4x 8GB RDIMMS per riser.

The team has requested an additional 64GB for this server to take it to 320GB but from the documents I've found I'm pretty sure that 320GB spread across 8 memory riser cards is not a valid configuration. I have a feeling that they will need to step up to 512GB.

Is there a valid memory layout for 320GB spread across 8 memory riser cards?

Thanks, B

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PowerEdge R210 & DDR3L

February 7, 2017, 9:41 pm
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Does PowerEdge R210 support DDR3L, memory with low voltage VDD=1.35V?

Example,  KVR13LR9S8/4 - DDR-III 1333MHz Kingston ECC Reg

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PowerEdge T110 II - faced memory failure?

February 8, 2017, 5:32 am
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My PowerEdge T100 II stopped running. I've got the following behavior when power button is pressed:

  1. Diagnostic indicator lights show 1,3,4 error
  2. In about 25 seconds fan runs faster and indicator shows 3, 4
  3. System health indicator starts blinking amber, fan runs slower

Monitor and keyboard don't even try to do anything. Is it memory failure? The thing is that I have 4 memory modules (used to work perfectly well), I tried removing all modules and reinstall just one, tried different slots and different modules - nothing helps. Same 1,3,4 error, and then 3,4 + blinking amber. Is there any way to figure out what causes the issue? Is it a memory failure, or may be mother board issue, or something else?

Thanks.

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Memory on PowerEdge R630

February 8, 2017, 7:25 am
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Hi, we have some PowerEdge R630 with different memory modules and we ask for instructions to populate this modules.

Actually, we need to know if is there any possibility of having 512GB os memory with 10 modules of 32G and 12 modules of 16G.

THX

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Very Slow Server

February 8, 2017, 4:53 pm
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I have two customers that in the last week, both of their servers have gotten extremely slow.  I have run updates, driver updates and all that I can think of.  Has anyone had this issue recently?

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Drivers

February 9, 2017, 8:48 am
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Hello,

I am upgrading a PowerEdge T410 purchased in 2010 from server 2008R2 to server 2012R2. I need a complete server 2012R2 driver iso file.  Where can I download this.

Thanks

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PowerEdge R610 - Memory Speeds 1066MHz, not 1600MHz?

February 9, 2017, 11:31 am
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upgraded memory for 2 PowerEdge R610s to 96GB with 1600MHz speeds

In Bios...it still reads memory speed as 1066MHz?.....why is that?

Current mode is Optimizer, Not Advanced ECC

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Is there a PE rack server that supports Dual-Port NVMe SSD?

February 9, 2017, 3:27 pm
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I am looking to buy a rack-mount server to try some dual-port SFF NVMe SSD, but could not find a clue from reading the machines' spec. Can someone help?

Thanks,

Q

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Burned Hole in Backboard of Dell Server T630

February 9, 2017, 6:08 pm
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Hi All - 

We have experienced a strange anomaly on our Dell PowerEdge T630, which resulted in the loss of 24TB of data. I'm wondering if anyone here has experienced a hole burned through their backboard under the heat sink? (see image) 

We unfortunately only have this one image of the under side of the backboard which would sit against where the drives were inserted, but you can still see the damage. 

This may be a dumb question, but how is the Heat sink normally attached to the back board? is it soldered on or held on by a screw(s)? 

We are basically seeking any advice/recommendations anyone may know as to how this may have happened (i.e. electrical surge, bad install/improper build, too hot environment, degraded UPS backup battery, etc.) or if anyone has any experience with something similar. 

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Dell R710 RAM Upgrade

February 10, 2017, 4:43 am
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Good afternoon!

Please council me

I have a Dell R710 with Intel X5650 + 2xHynix 16G 2Rx4 PC3L 10600R-9-12-e2 HMT42GR7MFR4A-H9 T3 AE

I want to buy DDR3L HPE 647883-B21 16Gb DIMM ECC Reg PC3-10600 CL9
or
Kingston for Dell (317-6142 370-20147) DDR3 DIMM 16GB (PC3-10600) 1333MHz ECC Registered Low Voltage Module

RAM  is compatible?

Thank you!

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Upgrade question about Dell Poweredge servers

February 10, 2017, 6:06 am
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Hi Experts,

I need to upgrade my poweredge servers [model listed below].

Dell poweredge 510r with 10G NIC and 8G HBA

Dell poweredge 720r with 10G NIC and 8G HBA

Dell poweredge 730r with 10G NIC and 8G HBA

Is it possible to do such hardware upgrade on these models ?

Thanks,

aman

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t410 black screen no error message on lcd panel

February 10, 2017, 6:28 am
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Hi, I just install 2 new CPU on my Dell T410. B4, that the machine boot with 1 CPU with a video card installed. I did run in some complain about chasis open and one of the psus not connected. But after I do without them, it is still black screen. I try both the onboard and vga card. No luck. The lcd panel is not lighted up in yellow. It shows ST:CDS..... I press the keyboard and it does not look like it is working. Ctrl al del does not reboot and pressing num lock or cap lock does not light up the corresponding light on the keyboard. Any suggestion?  

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