Poweredge R710- PCIE Fatal Error on bus 0 device 3 function 0 and PCIE Fatal Error on bus 0 device 4 function 0 when shutdown/restart

Hi All,

When I power up the server, everything is ok.(LCD message clear without error)

But when I tried to shutdown or Restart, I have encountered that my server LCD displayed PCIE Fatal Error on bus 0 device 3 function 0 and PCIE Fatal Error on bus 0 device 4 function 0.

When it happened, the screen is frozen at "Shutting Down" . Mouse and Keyboard power are seemingly off at that moment.

I tried with power off the server to clear the message, then the errors come back again on the same moment when shut down/ restart the server.

Running DSET to diagnose, it shows ESM log is full, so I clear the log with DSET feature. But the problem still persist.

Please help.