Thanks for great reply and i do agree with you totally, i have my own electronics business and my views are similar to yours, i own 3 Dells and do like the machines but everything you do is like wading through treacle, for example yes if they do create a Bios that allows you to mod the fans even if they get you to tick a disclaimer if you decide to install.
I for one believe after service is the most critical in getting customers to stay with your products in the future.
For example, i have just run OSMA for the first time and found it informative, i watched my fans spin down and just drop below the minimum threshold of 1275 Rpm after 5 minutes, the temperatures were 26 deg C .
Just above the list of fans it says (click on the fan name to adjust the thresholds) and then it says (IF APPLICABLE) and obviously it wasnt but leads me to believe they might be an Admin login that allows the change, i feel sure if i set them at 1150 my system would be superb!!!
Now the BMC was updated and i cant remember the version but mine is the latest, but many people complained about the fan noise and i understand that the answers came back are you using the latest BMC, can i assume the older versions spun the fans faster??? if so an older BMC might cure??
Anyway i think i might teach myself some Linux!!!
Thanks Again!!!!